Terms of Service

Last updated: 08/04/2026

By using our services, including the Ralph platform, you agree to the following terms.

1. Services

We provide marketing, analytics, and advertising optimisation tools.

2. User Responsibilities

You agree to:

• Provide accurate account information

• Maintain the security of your account

• Comply with all applicable laws and platform policies (e.g. Meta Ads policies)

3. Advertising Disclaimer

We do not guarantee:

• Specific ad performance

• Revenue outcomes

• Return on ad spend (ROAS)

All advertising results depend on multiple external factors.

4. Meta Account Access

By connecting your Meta account:

• You grant us permission to access your advertising data

• You remain fully responsible for your ad spend and account activity

5. Payments (if applicable)

• Fees are agreed separately

• Failure to pay may result in suspension of services

6. Termination

We reserve the right to:

• Suspend or terminate accounts

• Restrict access if terms are violated

7. Limitation of Liability

We are not liable for:

• Loss of profits

• Ad account issues

• Platform downtime

• Third-party service disruptions (e.g. Meta outages)

8. Changes to Terms

We may update these terms at any time. Continued use of services indicates acceptance.

9. Contact

📧 Rocketman@mustbeagency.com